General Terms and Conditions and Customer Information
General Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Fabio Fontes) via the website viporizerheaven.com/. Unless otherwise agreed, the inclusion of any of your own terms and conditions that you may use is rejected.
(2) For the purposes of the following provisions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their commercial or self-employed professional activity. An entrepreneur is any natural or legal person, or a partnership with legal capacity, who acts in the course of their independent professional or commercial activity when concluding a legal transaction.
§ 2 Conclusion of the Contract
(1) The subject of the contract is the sale of goods .
(2) By listing the respective product on our website, we already submit a binding offer to you to conclude a contract via the online shopping cart system under the conditions specified in the product description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods you intend to purchase are placed in the "Shopping cart". You can access the "Shopping cart" at any time via the corresponding button in the navigation bar and make changes there.
After clicking the "Checkout" or "Continue to order" button (or a similar designation) and enter your personal data and payment and shipping conditions, your order details will finally be displayed as an order overview.
If you use an instant payment system as your payment method (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, you make the corresponding selection or enter your data there. Finally, the order data are displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.
Before submitting the order, you have the opportunity to review the details in the order overview again, amend them (also using the "back" function of your internet browser), or cancel the order.
(4) Your requests for the preparation of a quotation are non-binding for you. We will submit a binding offer to you in text form (e.g. by email), which you may accept within 5 days (unless another period is specified in the respective offer).
(5) The order process and transmission of all information required in connection with the conclusion of the contract are carried out partly automatically by email. You must therefore ensure that the email address you have provided to us is correct, that receipt of the emails is technically ensured, and in particular that they are not prevented by SPAM filters.
§ 3 Special agreements concerning the payment methods offered
(1) Payment via "PayPal" / "PayPal Checkout"
When selecting a payment method offered via "PayPal" / "PayPal Checkout", payment processing is carried out by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are displayed to you under a correspondingly labeled button on our website and during the online ordering process. "PayPal" may use other payment services for payment processing; if special payment terms apply to this, you will be informed of them separately. Further information about "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.
(2) Payment via "Mollie"
(1) You may exercise a right of retention only insofar as it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory liability for defects applies.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so has no effect on your statutory warranty rights.
(3) If a characteristic of the goods deviates from the objective requirements, the deviation is deemed agreed only if we informed you of it before you submitted your contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
§ 6 Choice of Law
(1) German law applies. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they normally reside (more favorable treatment principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
§ 7 Youth Protection
(1) When selling goods subject to the provisions of the German Youth Protection Act, we enter into contractual relationships only with customers who have reached the legally prescribed minimum age.
Existing age restrictions are indicated in the respective item description.
(2) By submitting your order, you confirm that you have reached the legally prescribed minimum age and that the information you have provided regarding your name and address is correct. You are obliged to ensure that only you or persons authorized by you to accept the delivery who have reached the legally prescribed minimum age receive the goods.
(3) If we are required by law to carry out an age check, we instruct the logistics service provider commissioned with the delivery to hand over the delivery only to persons who have reached the statutory minimum age and, in case of doubt, to request to see the identity card of the person receiving the goods for age verification.
(4) If, in the respective product description, we state that you must be at least 18 years old to purchase the goods, beyond the statutory minimum age, the above paragraphs 1-3 shall apply with the proviso that legal adulthood must exist instead of the statutory minimum age.
II. Customer information
1. Seller's identity
Fabio Fontes
Kapuzinerstr. 6
91315 Höchstadt
Germany
Phone: +4917663217963
Email: service@viporizerheaven.com
We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the conclusion of the contract itself, and the options for correcting errors are governed by the provisions of our General Terms and Conditions under "Conclusion of the contract" (Part I.).
3. Contract language, storage of the contract text
3.1. The contract language is German .
3.2. We do not store the complete contract text. Before submitting the order via the online - shopping cart system the contractual data can be printed out using the browser's print function or saved electronically. After we receive the order, the order data, the information required by law for distance contracts, and the General Terms and Conditions will be sent to you again by email.
3.3. For inquiries about offers outside the online shopping cart system, you will receive all contractual data in the form of a binding offer in text form, e.g. by email, which you can print out or save electronically.
4. Codes of conduct
4.1. We have agreed to comply with the Käufersiegel quality criteria of Händlerbund Management AG, which can be viewed at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf .
5. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
6. Prices and payment terms
6.1. The prices stated in the respective offers and the shipping costs are total prices. They include all price components, including all applicable taxes.
6.2. Shipping costs incurred are not included in the purchase price. They can be accessed via a suitably labeled button on our website or in the respective offer, are shown separately during the ordering process, and must be borne by you in addition to the purchase price unless free delivery has been agreed.
6.3. Any costs incurred for transferring funds (bank transfer or currency conversion fees charged by credit institutions) must be borne by you in cases where delivery is made to an EU member state but payment was initiated outside the European Union.
6.4. The payment methods available to you are indicated under a suitably labeled button on our website or in the respective offer.
6.5. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due for payment immediately.
7. Delivery conditions
7.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a suitably labeled button on our website or in the respective offer.
7.2. If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the sold goods during shipment passes to you only when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you independently commission a carrier not designated by the entrepreneur or another person responsible for carrying out the shipment.
8. Statutory liability for defects
Liability for defects is governed by the "Warranty" section in our General Terms and Conditions (Part I).
These General Terms and Conditions and customer information were prepared by the Händlerbund's lawyers specializing in IT law and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and assumes liability in the event of warnings. You can find more information about this at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service .
I. General Terms and Conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Fabio Fontes) via the website viporizerheaven.com/. Unless otherwise agreed, the inclusion of any of your own terms and conditions that you may use is rejected.
(2) For the purposes of the following provisions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their commercial or self-employed professional activity. An entrepreneur is any natural or legal person, or a partnership with legal capacity, who acts in the course of their independent professional or commercial activity when concluding a legal transaction.
§ 2 Conclusion of the Contract
(1) The subject of the contract is the sale of goods .
(2) By listing the respective product on our website, we already submit a binding offer to you to conclude a contract via the online shopping cart system under the conditions specified in the product description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods you intend to purchase are placed in the "Shopping cart". You can access the "Shopping cart" at any time via the corresponding button in the navigation bar and make changes there.
After clicking the "Checkout" or "Continue to order" button (or a similar designation) and enter your personal data and payment and shipping conditions, your order details will finally be displayed as an order overview.
If you use an instant payment system as your payment method (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, you make the corresponding selection or enter your data there. Finally, the order data are displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.
Before submitting the order, you have the opportunity to review the details in the order overview again, amend them (also using the "back" function of your internet browser), or cancel the order.
By submitting the order via the corresponding button ("place order with obligation to pay", "buy" / "buy now", "place chargeable order", "pay" / "pay now", or a similar designation), you legally declare your acceptance of the offer, thereby concluding the contract.
(5) The order process and transmission of all information required in connection with the conclusion of the contract are carried out partly automatically by email. You must therefore ensure that the email address you have provided to us is correct, that receipt of the emails is technically ensured, and in particular that they are not prevented by SPAM filters.
§ 3 Special agreements concerning the payment methods offered
(1) Payment via "PayPal" / "PayPal Checkout"
When selecting a payment method offered via "PayPal" / "PayPal Checkout", payment processing is carried out by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are displayed to you under a correspondingly labeled button on our website and during the online ordering process. "PayPal" may use other payment services for payment processing; if special payment terms apply to this, you will be informed of them separately. Further information about "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.
(2) Payment via "Mollie"
When selecting a payment method offered via "Mollie", payment processing is carried out by the payment service provider Mollie B.V. (Keizersgracht 313, 1016 EE Amsterdam, Netherlands; "Mollie").
The individual payment methods via "Mollie" are displayed under a correspondingly designated button on our website and during the online ordering process. For payment processing, "Mollie" may use additional payment services; if special payment terms apply for this purpose, you will be informed of them separately. Further information about "Mollie" can be found at https://www.mollie.com/de.
§ 4 Right of Retention, Retention of Title(1) You may exercise a right of retention only insofar as it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory liability for defects applies.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so has no effect on your statutory warranty rights.
(3) If a characteristic of the goods deviates from the objective requirements, the deviation is deemed agreed only if we informed you of it before you submitted your contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
§ 6 Choice of Law
(1) German law applies. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they normally reside (more favorable treatment principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
§ 7 Youth Protection
(1) When selling goods subject to the provisions of the German Youth Protection Act, we enter into contractual relationships only with customers who have reached the legally prescribed minimum age.
Existing age restrictions are indicated in the respective item description.
(2) By submitting your order, you confirm that you have reached the legally prescribed minimum age and that the information you have provided regarding your name and address is correct. You are obliged to ensure that only you or persons authorized by you to accept the delivery who have reached the legally prescribed minimum age receive the goods.
(3) If we are required by law to carry out an age check, we instruct the logistics service provider commissioned with the delivery to hand over the delivery only to persons who have reached the statutory minimum age and, in case of doubt, to request to see the identity card of the person receiving the goods for age verification.
(4) If, in the respective product description, we state that you must be at least 18 years old to purchase the goods, beyond the statutory minimum age, the above paragraphs 1-3 shall apply with the proviso that legal adulthood must exist instead of the statutory minimum age.
II. Customer information
1. Seller's identity
Fabio Fontes
Kapuzinerstr. 6
91315 Höchstadt
Germany
Phone: +4917663217963
Email: service@viporizerheaven.com
We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the conclusion of the contract itself, and the options for correcting errors are governed by the provisions of our General Terms and Conditions under "Conclusion of the contract" (Part I.).
3. Contract language, storage of the contract text
3.1. The contract language is German .
3.2. We do not store the complete contract text. Before submitting the order via the online - shopping cart system the contractual data can be printed out using the browser's print function or saved electronically. After we receive the order, the order data, the information required by law for distance contracts, and the General Terms and Conditions will be sent to you again by email.
3.3. For inquiries about offers outside the online shopping cart system, you will receive all contractual data in the form of a binding offer in text form, e.g. by email, which you can print out or save electronically.
4. Codes of conduct
4.1. We have agreed to comply with the Käufersiegel quality criteria of Händlerbund Management AG, which can be viewed at: https://www.haendlerbund.de/
5. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
6. Prices and payment terms
6.1. The prices stated in the respective offers and the shipping costs are total prices. They include all price components, including all applicable taxes.
6.2. Shipping costs incurred are not included in the purchase price. They can be accessed via a suitably labeled button on our website or in the respective offer, are shown separately during the ordering process, and must be borne by you in addition to the purchase price unless free delivery has been agreed.
6.3. Any costs incurred for transferring funds (bank transfer or currency conversion fees charged by credit institutions) must be borne by you in cases where delivery is made to an EU member state but payment was initiated outside the European Union.
6.4. The payment methods available to you are indicated under a suitably labeled button on our website or in the respective offer.
6.5. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due for payment immediately.
7. Delivery conditions
7.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a suitably labeled button on our website or in the respective offer.
7.2. If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the sold goods during shipment passes to you only when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you independently commission a carrier not designated by the entrepreneur or another person responsible for carrying out the shipment.
8. Statutory liability for defects
Liability for defects is governed by the "Warranty" section in our General Terms and Conditions (Part I).
These General Terms and Conditions and customer information were prepared by the Händlerbund's lawyers specializing in IT law and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and assumes liability in the event of warnings. You can find more information about this at: https://www.haendlerbund.de/
Vaporizerheaven
Why Vaporizerheaven
Customer Satisfaction
We are committed to providing the best possible service to satisfy our customers. If any problems do arise, we are happy to assist and resolve them as quickly as possible.
Youth protection
Youth protection is a top priority:
Our products are sold exclusively to persons over 18 years old. We reliably verify age at purchase and delivery.
Our service hours
We are also happy to assist you by phone with any questions about your order or for personal advice.
Monday-Friday
Available from 2 PM to 7 PM
Tel. +49 176 63217963